Crisis Management Services

Nearly 30% of Fortune 1000 Companies do not have a Crisis Management Plan, even though acts of terrorism and workplace violence continue to increase.

AISC provides the support and training to assist your organization in assessing and reacting to crises such as terrorism, workplace violence, kidnapping, civil disturbances and natural disasters. Our services enable you to defuse an incident entirely or greatly minimize the impact so normal operations can resume.
Our critical Crisis Management services include:

Crisis Management Policy

Development of a comprehensive policy specifying how your organization will work with domestic or foreign law enforcement agencies, other public safety agencies, media organizations and the victims’ families.

Crisis Management Team

Utilization of an AISC Crisis Management Team providing a swift and effective response to any critical event that may impact the operations of the organization. Our Crisis Management Teams contain an integrated series of disciplines including crisis coordination, legal, financial, media, human resources and security specialists.

Communications Plan

Implementation of an emergency communication plans and procedures to ensure the secure, timely exchange of information between headquarters and your production, operating, and other facilities.

Case Study – Workplace Violence

The VP of Human Resources at a major U.S. corporation alerted AISC that an employee at a subsidiary believed she was in imminent physical harm from her supervisor and feared for her life.

Working closely with AISC personnel, the Client implemented the crisis management procedures that AISC had developed. The employee was immediately flown to corporate headquarters, in order to remove her from any immediate danger and to meet with a company psychologist. At the employee's request, she was provided personal protective services upon her return home.

The Client quickly implemented a program in unison with AISC personnel to determine the extent of the threat. AISC investigators quickly determined that the threat of bodily harm was real, though the threat of death unlikely. Ultimately, the Client’s personal security detail and AISC discovered that the employee and her supervisor were heavily involved with illegal drugs. The Client eventually terminated both employees.

Outcome

By quickly implementing the proper crisis management procedures, the Client averted a potential disaster. The repercussions from inaction could have included physical assault and the liability and adverse media scrutiny that may have resulted.